WELCOME!
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ADULT INITIAL THERAPY BLOCK AGREEMENT
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Welcome to Talkshop Speech Pathology. We are looking forward to working with you. If you are reading this, then we have already identified therapy goals for us to get cracking on! Please take the time to read about our service below.
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Relax
We built this centre to for our child and adult clients. Please relax in the reception area before or after your session.
Clinical Excellence
Our speech pathologists are our greatest asset. We are constantly investing in their clinical and professional development constantly. This means that you can have confidence that your treating clinician will be treating you with the best evidence-based research in the field, backed by their clinical experience.
At the time of starting therapy with our service we will have clear baseline measures and clear therapy goals to target. This means that we have a clear plan of strategies that we want to work with you on, and can measure future progress. We invest time to prepare for each session and love working with our motivated clients.
As a client at Talkshop Speech Pathology, you are being treated by our team. You will have a primary treating clinician, and a possible secondary clinician.
This allows us ensure the continuity of your therapy if ever your primary clinician is away.
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EACH WEEK
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Keeping it real!
We are highly motivated to work with motivated clients. We are able provide excellent clinical advice and treatment in the session, but the longterm success only comes with engagement with home practice. You will be given exercises to practice with at home each week based on your therapy session.
The exercises will be based on what we know to be the most effective to making a real and meaningful difference in your skills so that you can best participate in your everyday life. These will be reviewed at the start of every session.
Please Bring
- Any communication aids, including glasses/ hearing aids
- Your therapy folder
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But seriously...
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Safety Policy
We have many children attend our centre. Please do not bring hot drinks or food due to allergy concerns into our centre.
If you need help with the stairs, please ask us.
Payment Policy
Therapy sessions are booked in blocks. A payment plan is set up so that automated billing occurs on the planned therapy appointment days. The receipt is emailed directly to you.
Cancellation/Rescheduling
If you need to cancel an appointment, the automated charge will still occur, but we will assist you in re-booking the session as soon as possible to ensure continuity of your therapy. This may be with another speech pathologist. Rescheduled sessions should be booked within 2 weeks or the missed appointment, or within 2 weeks of the end of the therapy block.
Not turning up
We will send you an SMS appointment reminder 24 hours before your session. If you do miss your appointment we will call to make contact. If we can fit you in at another time that day we will offer that option. If rescheduling your appointment that day is not possible your clinician will talk you through some of the therapy exercises planned for your session so you can practice at home. If we can't get hold of you we will leave a message or send an email. Unfortunately we cannot offer refunds for missed appointments.
Late arrival
As a professional courtesy to you, we will endeavour to always be timely and well prepared for your session. If you arrive late for an appointment your session will still end at its scheduled time as a courtesy to clients with sessions following yours.
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CONSENT & AGREEMENT
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I understand and agree to the following:
- I will attend speech pathology sessions for the period of this therapy block
- I have read and understand the payment policy
- I have read and understand the cancellation/rescheduling policy
- I have read and understand the not turning up policy
- I understand committing to regular home practice will ensure therapy has the most impact.
I give permission to the following:
- I grant permission to Talkshop to share or discuss my information with other relevant healthcare or education professionals as required to support my speech pathology progress. This will discussed with me if the need arises.
- For Talkshop to communicate with me via email and sms notifications
- For digital recordings (audio-recordings, photographs and videos) to be taken in the course of therapy sessions for the purpose of delivering therapy.
- For some of these materials to be used by Talkshop to promote the business e.g. flyers, posters or on the centre’s Facebook/website. (Additional specific permission will be sought before any media materials captured in the course of the therapy program are used in this manner.)